Automate Your Reviews and Let Your Reputation Sell for You.
We build automated review systems that request feedback after every job, at the right time, through the right channel. 98% of consumers read online reviews before choosing a local business (BrightLocal, 2023). We make sure yours stack up.
Book a ConsultationThe problem
Sound Familiar?
You do great work but your Google profile has fewer reviews than competitors half your size
Asking for reviews feels awkward, so your team rarely does it consistently
Negative reviews sit unanswered because nobody monitors them regularly
You know reviews affect Google rankings but have no system to generate them
Happy customers say they will leave a review but most never follow through
Your reputation online does not reflect the quality of your actual work
How it works
The Process
We Map Your Timing
We identify the optimal moment in your customer journey to request a review, whether that is after job completion, delivery confirmation, or a satisfaction check.
Automated Requests
Review requests go out automatically via SMS, email, or WhatsApp with a direct link to your Google profile. No manual effort from your team.
Response Management
We set up response templates and monitoring so every review, positive or negative, gets a professional reply promptly.
Track & Improve
We monitor review velocity, average rating, and Google ranking impact, adjusting timing and messaging to maximise results.
What you get
Deliverables
Everything is custom-built for your business. No templates, no off-the-shelf tools.
Expected results
Typical Outcomes
3-5x
Increase in monthly review volume
4.8+
Average rating achievable within 6 months
Top 3
Google Maps ranking improvement for local searches
70%+
Review request response rate with smart timing
100%
Of reviews responded to within 24 hours
90 days
To visible ranking and reputation improvement
This Is For You If...
- Service businesses where reputation directly influences buying decisions
- Companies with fewer than 50 Google reviews despite years of trading
- Businesses losing jobs to competitors with better online ratings
- Owners who know reviews matter but have no system to collect them
- Teams ready to make reputation building an automated process
Probably Not a Fit If...
- Businesses with significant unresolved service quality issues
- Companies in industries where reviews are not a meaningful buyer signal
- Organisations looking to generate fake or incentivised reviews
FAQ
Common Questions
If your question isn't here, book a consultation and we'll walk you through everything.
Yes. The biggest barrier to reviews is friction and timing. By sending a direct link at the right moment through SMS or WhatsApp, we typically see response rates above 70%. Most businesses see their review volume increase 3-5x within the first three months.
Our system includes a feedback interception step. Customers who indicate dissatisfaction are routed to a private resolution flow before being asked to leave a public review. For negative reviews that do appear, we provide response templates and monitoring to ensure prompt, professional replies.
Google's local search algorithm considers review volume, recency, and average rating. Businesses that consistently generate fresh reviews rank higher in Google Maps and local pack results. According to Whitespark's Local Search Ranking Factors survey, reviews are the second most important factor for local pack rankings.
No. We send a single, well-timed message with a direct link. There are no aggressive follow-up chains. The request comes at a natural point in the customer journey when satisfaction is highest, and the tone is conversational, not pushy.
Yes. We connect the review automation to your existing systems so requests trigger automatically when a job is marked complete. No manual intervention needed from your team.
Ready to Get Started?
Book a free consultation. We'll assess your needs and show you exactly what we'd build.
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